DiMassimo Goldstein · Healthcare Practice

The IDEA that
changes
everything.

We help healthcare innovators, in both rural towns and major cities, get the credit they deserve so they can help more people.

We do this through strategic and creative partnerships that span over a decade.

30
Years in Healthcare
15+
Yr. Avg. Partnership
10+
Health System Clients
Our Belief

"Everything informs the IDEA — and the IDEA informs everything."

Culture. Consumer. Company. Competition. When the IDEA is right, it aligns leadership, unifies service lines, guides media, strengthens recruitment, and drives measurable growth.

That is how you build a legendary brand.

Selected Work

They are already doing remarkable things. We help them uncover the IDEA that builds legendary brands.

01
Academic Health System

Dartmouth Health

Long-Term Strategic Partnership

"The gap was not capability. It was belief."

Dartmouth Health — A Healthy Disregard for the Impossible

Dartmouth Health was delivering world-class care across New Hampshire and Vermont. Advanced diagnostics. Complex procedures. Breakthrough research.

But when serious illness struck, many patients still defaulted to Boston.

The institution was already competing at that level. They just weren't talking about it.

The gap was not capability. It was belief.

The IDEA That Changed Everything

A Healthy Disregard for the Impossible

You cannot make people believe in something they do not know.

We did not create a new story. We made the real story impossible to ignore.

Instead of generic healthcare advertising, we led with proof. Real outcomes. Real clinicians. Real innovation happening close to home.

A Healthy Disregard for the Impossible became the organizing belief. It united multiple institutions under one proud voice and gave the region permission to believe in its own academic health system.

5
Institutions unified under one master brand
#1
Hospital in New Hampshire — U.S. News & World Report
Long-term platform embedded across brand and service lines

Campaign Work

A Healthy Disregard for the Impossible — Dartmouth Health campaign

A Healthy Disregard for the Impossible · Dartmouth Health · DiGo

02
Cancer Center

Memorial Sloan Kettering Cancer Center

10+ Year Strategic & Creative Partnership

"The problem wasn't reputation, but hesitation."

Memorial Sloan Kettering Cancer Center — A Decade of Strategic Partnership

MSK was known as the best cancer hospital in the world.

But too many patients arrived late.

They felt intimidated. They assumed it was only for the worst cases. They hesitated.

The problem wasn't reputation, but hesitation.

The IDEA That Changed Everything

Talk Back to Cancer

We needed to make courage possible.

Coming to MSK takes courage. So, we invited people to prove to themselves that they had it.

Talk Back to Cancer reframed treatment as an act of strength. Patients were not passive recipients of care. They were choosing to fight. Choosing the best first.

Across media, digital, and physician outreach, we modeled the behavior and made the next step clear.

10+
Years of growth on one emotionally resonant platform
Top
Ranked cancer center in the nation — U.S. News & World Report
Earlier patient arrivals and strengthened referral behavior

Campaign Work

Talk Back to Cancer — Memorial Sloan Kettering campaign ads

Talk Back to Cancer · Memorial Sloan Kettering · DiGo

03
Specialty Hospital

National Jewish Health

15-Year Strategic & Creative Partnership

"That truth was real, but it wasn't the organizing belief of the brand."

National Jewish Health — 15 Years of Partnership

National Jewish Health had 125 years of excellence in respiratory care.

Inside the institution lived a culture of relentless pursuit. Doctors who refused to give up. Researchers chasing answers others had abandoned.

That truth was real, but it wasn't the organizing belief of the brand.

The IDEA That Changed Everything

We Never Say Never

We built the brand from the inside out.

We Never Say Never wasn't just a tagline. It was a cultural truth.

We put patients at the center and positioned clinicians as their team. We led with perseverance and backed it with proof.

Over fifteen years, the IDEA stretched from specialty leadership to national expansion and ultimately to a broader destination system vision.

This was not a campaign. It was a 15-year brand transformation.

15
Years of unbroken institutional partnership
20+
Years added to CF patient life expectancy
#1
Ranked respiratory hospital in the nation

Campaign Work

We Never Say Never — National Jewish Health campaign ads showing patient stories

We Never Say Never · National Jewish Health · DiGo

04
National Nonprofit

Partnership to End Addiction

Brand Launch Partnership

"The organization needed more than awareness. It needed trust."

Partnership to End Addiction — Start with Connection

Families facing addiction were isolating.

Shame kept parents silent. Silence delayed support.

The organization needed more than awareness. It needed trust.

The IDEA That Changed Everything

Start with Connection

Connection comes before correction.

We built a brand that started with empathy, not instruction. No stigma. No lecturing. Just recognition.

Start with Connection reframed the organization as an ally for families navigating the hardest moments of their lives.

National
Brand platform embraced across advocacy and public health
5B+
Impressions across print, digital, broadcast & OOH
Trust
Positioned as the resource for families seeking support

Campaign Work

The Road to Recovery Doesn't Have to Be Traveled Alone — Partnership to End Addiction campaign Start with Connection — animated staircase scene showing parent reaching for child Build a Bridge Over the Chasm of Addiction — Partnership to End Addiction campaign Social Distance Can Also Be a Sign of Another Epidemic — magazine ad placement

Start with Connection · Partnership to End Addiction · DiGo

Our Approach

Everything informs
the IDEA.

Before we create anything, we go to school on your institution.

We immerse ourselves in:

We are not looking for a campaign idea.

We are looking for the IDEA that can organize your system.

Once discovered, that IDEA guides identity, messaging, service line architecture, media investment, digital experience, internal alignment, recruitment, and growth strategy.

Not just communications. Direction.

Everything Informs the Idea

Culture.
Consumer.
Company.
Competition.

We look at the full landscape before a single idea takes shape. What does the market need? What do patients want? What can this organization authentically own?

And the IDEA Informs Everything

One idea.
Every execution.

Once discovered, the idea becomes the organizing principle for everything — ensuring every touchpoint builds the brand, not just fills media space.

Brand Identity Advertising Digital & Social Media Strategy Content CRM PR / Experiential Web / UX AI Integration

What We Do

Built for the
complexity of healthcare.

Healthcare marketing is complex. The stakes are high. The buying cycles are long. The audiences are fragmented.

We operate at the intersection of brand clarity and measurable institutional growth.

Brand Strategy & Positioning

We help leadership define what the organization stands for and what it will not stand for.

  • Executive alignment workshops
  • Qualitative and quantitative research
  • Market and competitive audits
  • Brand architecture and messaging frameworks
  • Internal brand rollout and governance

Full Quant & Qual Research

Insight that informs real decisions.

  • Stakeholder interviews
  • Patient journey mapping
  • Physician and referrer research
  • Consumer segmentation
  • Brand tracking and perception studies

Integrated Creative Campaigns

Platforms built to move behavior from awareness to action and sustained preference.

  • Television and streaming
  • Digital and social
  • Out of home
  • Content ecosystems

Media Strategy & Performance

Connecting brand investment to patient acquisition and long-term value.

  • Full-funnel planning
  • Attribution modeling
  • Optimization across channels
  • Budget alignment to growth priorities

Digital Experience & Website Strategy

Designing digital ecosystems that support patients from first search to long-term relationship.

  • Complex health system websites
  • Service line integration
  • Conversion strategy
  • SEO and generative engine optimization
  • Content architecture

CRM & Lifecycle Marketing

Building systems that support sustained connection.

  • Marketing automation
  • Lead nurture programs
  • Referral engagement
  • Patient lifecycle communication

PR & Experiential

Building trust beyond paid channels.

  • Thought leadership
  • Community engagement
  • Earned media strategy
  • Executive visibility

Marketing Technology & AI Integration

Amplifying insight over creating noise.

  • Modern martech stack planning
  • Data integration
  • AI-assisted personalization
  • Measurement infrastructure

Trusted by the Brands Changing Healthcare

Dartmouth Health
Memorial Sloan Kettering
National Jewish Health
NewYork-Presbyterian
Partnership to End Addiction
Teladoc
BetterHelp
Spear
OSF HealthCare

The 30-Year Rally · May 5 · Salt Lake City

Meet us at
The 30-Year Rally.

After three decades of helping academic medical centers and health systems build legendary brands, we are officially leaning into healthcare as our core specialty.

We are marking 30 years on the pickleball court. No presentations. No pitches. Just connection.

Come play. Come watch. Or just hang out.

Let's talk about the IDEA that could change everything for your institution.

RSVP to The Rally → Talk to Lee